left-cornerright-corner

QUESTIONS & CONTACT

Before contacting us, please check the questions and answers below. If you do not find the answer to your question, then you can contact us by filling in the contact form available at the bottom of the page. Please note that we answer questions within 48 hours (we are closed on Friday)


About Arabic Collective Courses

How to register ? +

Step 1: You will have to take an online level test, click here to access it.

Step 2: On the registration page, choose your group and complete the registration form, complete the order by paying your registration by credit card. You will receive a confirmation of your registration.

One week before your courses start, you will receive your book, the link of the class and some additional explanations.

What are the prerequisites? +

None. You can register even if you do not know the letters of the alphabet and know no vocabulary. Our levels begin from learning to read.

What is your learning method? +

We propose a teaching method in "immersion" mode; it means that our courses are exclusively in Arabic, they are accessible to beginners (no prerequisites are required). Classes take place through a virtual classroom with a white board. At the time of the course the student and the teacher connect to it and have an oral and written interaction, and visual one through the whiteboard.

The course is divided into three parts, an oral part which constitutes a training in dialogue, a lesson part on the book, a last part with exercises / dictation.

You can read some opinions on our "all in Arabic" teaching method :

A student who tells the beginner level and who has completed all levels: Click here

A student starting at the lowest level (learning to read) is able to hold a correct conversation at level 2 to 3. At level 4 to 5 his or her level of expression has strengthened as well as his / her understanding he / she is able to read books without vowels (with some effort), at level 6 to 7 it includes the subtleties of the Arabic language, the learning of the balagha / chi3r is introduced. At level 8 to 10 is the improvement.

The student completing all levels (of our program) has a high school level (from an Arabic speaking country)

Are the classes mixed? +

No, classes are not mixed.

Which book is used? +

Our program, composed by us and improved from year to year for 10 years. It is composed of 12 levels. It is intended to be complete in all areas of the language.

In which language are the courses taught? +

Courses are taught in Arabic. It is a full immersion method in the language and it gives quick and efficient results . Our teachers are used to teaching non-Arabic speakers. You can read one of the testimonials by clicking here..

What is the pace of the courses? +

The classes take place twice a week for 2 hours per class. The session lasts 10 weeks (20 courses).

How do the courses take place? +

You will receive your schedule before the beginning of the classes, so you connect at the days and the hours indicated to the link of the class. You will meet your teacher and classmates. A collective course lasts 2 hours, the time necessary to take full advantage of the course, which is composed of three essential stages:

1) oral
2) theory
3) practice

You will have homeworks to send to your teachers and exams to validate your achievements.

What will be the planning? +

Once you passed your level test, you may choose your schedule (click here) and register if a place is still available.

How much does a session cost? +

A whole session (10 weeks) costs 140 euros. To this is added the price of the book 7 euros. There is no registration fee.

A reduced price is granted for registrations in advance (100 euros instead of 140 euros). This is announced at the opening of registrations.

What happens if I miss? +

Absences in group lessons will not be caught up. When you are absent, the rest of the group is studying. You will have to make up the course (so you are not too late) with the help of one of your classmates through the exchange space between students.

Can I enroll my child in group lessons? +

Group lessons are adapted to adults and teenagers. You can enroll your child from the age of 12 (at least 10/11 years old if he is ready to study with adults). Boys should be registered with men and girls with women.

I do not see a group of my level, what to do? +

If you do not see a group of your level, contact us and we will put you on a waiting list and form a group with other students of your level if there are any.

Is there a minimum number of students required to form the group? +

Courses will take place only if the group is composed at least of 3 students . In case there are not students enough to form the group, the courses will not be started, if another group of your level is available we will propose to you to integrate this one; You will be put on hold.

Do we have to form our own groups? +

No, each student consults the group schedules and registers. You can suggest your friends to join the same group as you if you are the same level.

Where do the courses take place? By Skype ? +

Classes take place in a virtual classroom with audio and a whiteboard. The courses do not take place on Skype.

What if I changed my mind? +

All registrations are final; No deferral or refund will be granted. Register only if you are available and motivated to learn.

Concerning Private Courses (Arabic or Quran)

How to register ? +

On the registration page (click here for Arabic Courses and here for Quran Courses), choose your teacher and schedule then complete the registration form, complete the order by paying your registration by credit card. You will receive a confirmation of your registration by mail.

What are the prerequisites? +

None. You can register even if you do not know the letters of the alphabet and know no vocabulary. Our levels begin from learning to read.

Are the courses mixed? +

No, classes are not mixed.

In which language are the courses taught? +

Courses are taught in Arabic. It is a full immersion method in the language and it gives quick and efficient results . Our teachers are used to teaching non-Arabic speakers. You can read one of the testimonials by clicking here..

Concerning Quran lessons, the vocabulary that is used is basic (stop, repeat, recite ...), a bilingual and phonetic table will be provided on request to help you. The pages of the Quran are displayed on the board so you can see the passage that the professor underlines.

How fast is the pace of the courses? +

A lesson lasts 45 minutes, the time needed to enjoy the course without losing concentration.

Private courses (Arabic or Quran) are booked as a monthly, half-yearly or yearly subscription.

Your subscription is without obligation, you can cancel it by sending us a simple email. Your subscription will be canceled and you will not be billed the next month, semester or year.

How much does a membership cost ? +

Private lessons are reserved in the form of monthyl, semi-annual or annual subscription. Without engagement.

You buy a subscription of one (or more) lessons per week for 1 month, 6 months or 1 year renewable according to the chosen formula.

For Arabic Courses :
1 class per week, 5 classes / month = 25 euros/month
2 lessons per week, 10 lessons / month = 50 euros/month
3 lessons per week, 15 lessons / month = 70 euros/month
etc ...

A decreasing price is applied for the half-yearly and annual subscriptions:

➡ Semi-annual subscription (every 6 months) = 6 euros/h
22,50 euros/month for 1 session per week, 5 sessions/month for 6 months
(payable every 6 months 135 euros)

➡ Annual Subscription (every 12 months) = 5,33 euros/h
20 euros/month for 5 sessions/month for 12 months
(payable every 12 months 240 euros)

For Quran Courses:
1 class per week, 5 classes/month = 20 euros/month
2 lessons per week, 10 lessons/month = 40 euros/month
3 lessons per week, 15 lessons/month = 60 euros/month
etc ...

A decreasing price is applied for the half-yearly and annual subscriptions:

➡ Half-yearly subscription (every 6 months) = 4.5 euros/h
16,87 euros/month for 1 session per week, 5 sessions/month for 6 months
(payable every 6 months 101.25 euros)

➡ Annual Subscription (every 12 months) = 4 euros/h
15 euros/month for 5 sessions/month for 12 months
(payable every 12 months 180 euros)

 

Can I cancel my subscription at any time? +

You are committed one month for the monthly subscription, 6 months for the semester subscription and 1 year for the annual subscription.

You can cancel your subscription 1 week before the date of renewal. Without cancellation on your part, it will be renewed automatically.

You are not committed to renewing your subscription.

Which program is used? +

For Arabic: you choose the subject and the book you want to study (A complete program or a book or only grammar, or only the conjugation or only the conversation ...). If you do not know what to choose, we can choose for you according to your goals.

For the Qur'an: You decide the part of the Qur'an that you wish to memorize. Regarding the study of Tajweed rules you can choose between our program of 4 levels or the study of "Touhfatoul Atffal" or "Al Jazariya".

How many students are in a group? +

These are priavate courses, you are alone with your teacher.

What will be the planning? +

It is up to you to choose your planning. Free slots are displayed on the registration page.

For Arabic courses, click here .

For Quran courses, click here .

Where do the courses take place? By Skype ? +

Classes take place in a virtual classroom with audio and a whiteboard. The courses do not take place on Skype.

What happens if I miss? +

Catch up your course, you have to inform us of your absence (through this form: click) 24 working hours before your course (we are closed on Friday). You are entitled to one absence per month; The other absences will not be postponed. So make sure you choose a schedule that suits you best before signing up.

What if I changed my mind? +

All registrations are final; No deferral or refund will be granted. Register only if you are available and motivated to learn.
You can cancel your subscription and it will not be renewed the following month (the current month remains due).

General Issues

How to make the payment? +

Payment is made by credit card through STRIPE. The payment is secure (you can see the padlock and the "https" in the internet address of our website).

What material do I need to study? +

A stable internet connection, a computer, a headset, a microphone and a keyboard in Arabic. Concerning the keyboard you can instead buy stickers letters in Arabic to paste on your keyboard (available in Islamic bookstores).

Our classes are compatible with all platforms: Windows, Mac as well as tablets and smartphones, however for more comfort we advise you to study on a computer (to have at your disposal a keyboard). Especially for Arabic classes.

Once the payment is made, when do my courses begin? +

Your subscription for private lessons (Arabic or Koran) is active the day after your registration if you have registered before 10pm Egyptian time.  EXCEPT if you register on a Friday (we are closed on Friday), by registering on a Friday you will not be able to start the next day Saturday.

Example 1: You take a private Arabic course every Tuesday at 10am, you register on Monday before 10pm Egyptian. Your classes begin the next day.

Example 2: You take a private Quran course every Thursday at 8 pm, you register on Wednesday after 10 pm Egyptian (at 11 pm or midnight for example). Your classes will NOT start the next day, but on the Thursday of the following week.

Concerning COLLECTIVE courses (Arabic or Quran) you will receive an email announcing the start and end of the session.

Can not find the answer to your question? Contact us :