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FREQUENTLY ASKED QUESTIONS

Online Courses | 100% immersion and adapted to non arabic speakers | Live from Egypt

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👀 Before contacting us, please check the questions/answers below.

📌 If you still don’t find the answer to your question, you can contact us by filling in the contact form available at the bottom of the page.

⏰ Please note that we answer questions within 48 working hours (we are closed on fridays).

QUESTIONS/ANSWERS ABOUT THE ARABIC GROUP COURSES

How to subscribe ? +

1st step: You have to pass a level test online, click here to access the form.

2nd step: When subscriptions will open, you will be able to choose your group and fill in the subscription form, complete the order by paying your subscription via credit card. You will receive a confirmation for your subscription.

Once the subscription confirmed, you receive an email with your schedule, your class and your program.

What are the requirements ? +

None. You can subscribe even if you don’t know the letters of the alphabet and not a single word of vocabulary… Our lowest level begins from learning to read.

What learning method is used ? +

We offer an “immersion” teaching method; which means our lessons are exclusively in arabic, they are available for great beginners (there are no special requirements).

The lessons take place via a virtual classroom equipped with a white board. When it’s time for the lesson the teacher and the student connect to the classroom and have an oral and written interaction, and a visual interaction via the whiteboard.

Lessons are composed of three parts, one oral part which is a dialogue training, one lesson part based on the teaching material ( chosen book/program) and the third part for the exercises/ dictation.

You can read some reviews about our “all in arabic” teaching method :

One student is talking about the great beginner level: Click here (french)

One student who completed the full level: Click here (french)

A student who is starting at the lowest level (learning to read) will be able to take part to a conversation at level 2 or 3. At level 4 to 5 his expression level is stronger as well as his understanding, he is now able to read books without vowels (still with some efforts), at level 6 to 7 he understands subtleties of the arabic language, learning balagha/ chi3r is introduced. At level 8 to 10 comes the sophistication.

The student who finishes all the levels (of our program) has the level of someone coming out of high school (in an arabic speaking country).

Which book is used ? +

Our program, composed by us and improved from year to year for 10 years. It’s based on 12 levels. It aims to be complete in every aspect of the language.

In which language do the lessons take place ? +

Lessons take place completely in arabic. It’s a 100% immersion method which grants quick and effective progress. Our teachers are used to teach to non arabic speakers. You can read one of the reviews about it by clicking here (french).

What is the pace of the courses ? +

Lessons take place twice a week for 1h40 each lesson.

The whole session lasts 40 hours.

How are the lessons working ? +

You will receive your schedule before the beginning of the lessons, so you will connect yourself to the classroom address we provided, at the days and hours announced on your schedule.

You will meet your teacher and your classmates. The lesson (in group) lasts 1h40, the time needed to fully benefit of the lesson which is composed of three essential parts:

1) Oral
2) Theory
3) Practice

You will have homework to send to your teacher and exams to validate your acquired knowledge.

What will be the schedule ? +

Once you will have passed your level test, you will have the possibility to choose your schedule and subscribe if there is still a place available.

How much does a session cost ? +

A full session (40 hours) costs 140 €.

So 3,5 €/ hour.

To this you have to add 7 € for the book. There are no registration fees.

What if I miss a lesson ? +

The non-attendances to the group courses are not catched-up.

When you miss a lesson, the rest of the group is studying. You will have to catch-up (to avoid being late in your lessons) with the help of a classmate.

Please note that you still will have to inform us about your non-attendance.

Can I subscribe for my child to the group courses ? +

The group courses are adapted to adults and teenagers. You can subscribe for your child from the age of 12 (or 10/11 years if he is ready to study with adults).

Boys will have to be registered with men and girls with women.

I don’t see any group for my level, what can I do ? +

If you don’t see any group for your level, contact us, we will add you to a waiting list and will create a group for your level with other students of your level if there are some.

Is there a minimum of students required to form a group ? +

The lessons will take place only if the group is composed of minimum 3 students. In the case where a group doesn’t have enough students, lessons will not start, if another group of your level is available we will offer you to enter it, otherwise you will be added to the waiting list.

Do we have to form the groups by ourselves ? +

No, each student checks the group schedules and registers. You can suggest to your friends to register in the same group as you if you are at the same level.

Is there a trial lesson or a trial period ? +

No. Once the subscription done you reserved a space. So you are engaged to study for the whole session.

What if I changed my mind ? +

Every subscription is definitive; no postpone or refund will be granted. Subscribe only if you are available and motivated to learn.

QUESTIONS/ANSWERS ABOUT THE PRIVATE COURSES (ARABIC & QURAN)

How to subscribe ? +

On the subscription page (click here for arabic and here for Quran ), choose your teacher and schedule then fill in the subscription form, complete the order by paying your subscription via credit card.

You will receive a confirmation for your subscription per email.

What are the requirements ? +

None. You can subscribe even if you don’t know the letters of the alphabet and not a single word of vocabulary… Our lowest level begins from learning to read.

Are the courses available for children ? +

Yes, the private Arabic courses and the private Quran courses are available for children from 5 or 6 years.

For arabic we even have special programs for them (Minatu Rahman, Saudi Primary program..)

Are the classes mixed ? +

No, the classes are not mixed. You have to subscribe with a male teacher if you are a man, or a female teacher if you are a woman.

In which language do the lessons take place ? +

Lessons take place completely in arabic. It’s a 100% immersion method which grants quick and effective progress. Our teachers are used to teach to non arabic speakers. You can read one of the reviews about it by clicking here  (french).

Regarding Quran courses, the used vocabulary is basic (stop, repeat, recite … ), a bilingual and phonetic worksheet will be provided on demand to help you. The Quran page you are reading is displayed on the board so you can visualize the passage the teacher is pointing out.

What is the pace of the courses ? +

One lesson lasts 45 minutes, it’s the time needed to benefit from the lesson without losing your concentration.

The private courses (Arabic or Quran) are subscribed on a monthly, biannual or annual basis.

Your subscription is non binding, you can cancel it simply by sending us an email. Your subscription will be canceled and you will not be billed for the next month, semester or year.

How much does a subscription cost ? +

The private courses are subscribed on a monthly, biannual or annual basis. Without engagement.

So you are buying a subscription for one (or more) lesson per week during 1 month/6 month or 1 year renewable depending on the chosen offer.

For arabic:

1 lesson per week, 5 lessons/month = 25 €/ month
2 lessons per week, 10 lessons/month = 50 €/ month
3 lessons per week, 15 lessons/month = 70 €/ month
etc …

A decreasing price is applied for the biannual and annual subscriptions:

➡ Biannual subscription (every 6 months) = 6 €/ hour
22,50 €/ month for one lesson per week, 5 lessons/ month during 6 months.
(To pay every 6 months 135 €)

➡ Annual subscription (every 12 months) = 5,33 €/hour
20 €/ month for 5 lessons/ month during 12 months.
(To pay every 12 months 240 €)

For Quran:

1 lesson per week, 5 lessons/month = 20 €/ month
2 lessons per week, 10 lessons/month = 40 €/ month
3 lessons per week, 15 lessons/month = 60 €/ month
etc …

A decreasing price is applied for the biannual and annual subscriptions:

➡ Biannual subscription (every 6 months) = 4,5 €/ hour
16,87 €/ month for one lesson per week, 5 lessons/ month during 6 months.
(To pay every 6 months 101,25 €)

➡ Annual subscription (every 12 months) = 4 €/hour
15 €/ month for 5 lessons/ month during 12 months.
(To pay every 12 months 180 €)

Can I stop my subscription any time ? +

You are engaged for one month with the monthly subscription, 6 months for the biannual subscription and 1 year for the annual subscription.

You can cancel your subscription 1 week before the date of its renewal. Without cancelation from your side your subscription will be automatically renewed.

So you are not committed to renew your subscription.

Which program is studied ? +

For arabic: You choose the subject and the book you want to study (a full program/book or only grammar, or only conjugation or only conversation … ). If you don’t know what to choose we can choose for you according to your goals.

For Quran: You choose the part of the Quran you want to memorize. Concerning the study of the tajweed rules you can choose between our 4 level program or the study of “Tuhfatul Attfal” or “Aljazarya” (or other).

What will be the schedule ? +

You choose your schedule.

The available hours are displayed on the subscription page.

For arabic: click here
For Quran: click here

What if I miss a lesson ? +

If you want your lesson to be catched-up, you will have to inform us about your non attendance (via this form: click here) 24 WORKING hours before the lesson (we are closed on fridays).

You have a right to one non attended lesson per month; further non attendances will not be catched up. So please make sure to choose a schedule that suits you before subscribing.

Is there a trial lesson or a trial period ? +

No, a lesson is not enough to make yourself an impression about the efficiency of a course, especially with an immersion method.

You can subscribe for only a month and decide if you want to continue or not after that (you can cancel your monthly subscription before its renewal).

What if I changed my mind ? +

Every subscription is definitive; no postpone or refund will be granted. Subscribe only if you are available and motivated to learn.

You will be able to cancel your subscription and it will not be renewed for the next month (the ongoing month will still be owed).

GENERAL QUESTIONS/ANSWERS

How is processed the payment ? +

The payment is processed per credit card via STRIPE. The payment is secured (you can see the padlock and the “https” in the URL address of our website).

What equipment do I need to study ? +

A stable internet connection, a computer, a headset, a microphone and an arabic keyboard. Concerning the keyboard you can buy arabic letter stickers to place on your keyboard ( for sale in islamic libraries).

Our classes are compatible with all devices: windows, Mac as well as tablets and smartphones, however for more comfort we advise you to study on a computer (to have a keyboard at your disposal), especially for the arabic courses.

Where are the lessons taking place ? Via Skype ? +

The lessons take place on a virtual classroom equipped with a microphone and a whiteboard. Lessons don’t take place on Skype.

Once the payment done, when do my lessons start ? +

Your subscription for the private courses ( arabic or Quran) is effective the day after your subscription if you subscribed before 10pm (Egyptian hour). EXCEPT if you subscribe on a friday (we are closed on fridays), by subscribing on a friday you will not be able to begin your lessons on saturday.

Example #1: You subscribe to an arabic private course every tuesday at 10am, you subscribed on monday before 10pm (Egyptian hour) your lessons begin the next day.

Example #2: You subscribe to a Quran private course every thursday at 8pm, you subscribed on wednesday after 10pm (Egyptian hour) (for example at 11pm). Your lessons will NOT begin the next day, but the thursday of the next week.

Concerning GROUP courses (arabic) the session dates are displayed on the subscription form and you will receive an email to remind you of the dates.

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