Cours en Ligne | 100% Immersion & Adapté aux non-arabophones | En direct d'Egypte

PRIVACY POLICY

Last update: 22d of May 2018

Al KUNUZ brand of the company AL KUNUZ INC, domiciled at 2035 Sunset Lake Road, Suite B-2, Newark, DE 19702, USA; provides a learning service which allows the clients to learn the arabic language and memorize Quran through interaction with teachers via a video conference application.

This privacy policy explains how AL KUNUZ collects, uses and discloses our clients informations (“clients” or “you”) when using you are using our website, our platform and other online products and services (generally called “services”) or when you are interacting with us. For more informations about how we use the contact data as part of our service, please read our Terms and Conditions.

We can change this privacy policy from time to time. If some changes are made, we will inform you by updating the date at the top of this page and, in some cases, we will send you an additional notification (like adding a statement on the homepage or by sending you a notification per email). We encourage you to review this page any time you access to our services or interact with us to stay informed on the latest informations on our privacy practice and on your choices concerning your informations.

Data Collection

Informations you are providing :

We collect the informations you are directly providing to us. For example, we collect informations when you create an account, participate to the interactive service features, fill in a form, interact with the comment module, ask for customer support, use our platform or communicate with us. The type of informations that we collect include your personal informations and any other information you choose to provide us. We or a dedicated third part can collect informations about the payment and credit cards when you are subscribing to our paying services or when you are buying additional services.

When we say “personal informations”, we mean any information that identifies an individual, such as (but not only) the name, the email address, the address, specific informations concerning the device and connexion informations (described below). Any information which, alone, doesn’t allow to identify a person is considered and processed as an unpersonal information. When unpersonal informations are combined with other informations to be used as a help to identify a person, these informations are processed as personal informations.

Informations about your use of our services

Usage informations :

We collect informations about your use of our services, like the way you are using our platform, the way you are answering when we send you emails or communications or your preferences when you interact with our services.

Informations we automatically collect when you use the services :

When you access or use our services, we automatically collect informations about you such as:

log informations: We record informations about your usage of our services, such as the browser you are using, the time online, the pages you visited, your IP address, your general location and the page you visited before browsing our page.

Informations about the device: we collect informations about the computer or mobile device you are using to access our services, such as the model, the operating system and the version, the unique device ID and informations about the mobile network.

Informations collected from cookies and other tracking technologies: We and our service provider are using diverse technologies to collect informations, such as cookies and web beacons. Cookies are files with small amount of data, saved on your device, that help us enhancing our services and your browsing experience, identifying the most popular places and features on our website and accounting the number of visits. Web beacons (also called pixel tags) can be used in our services or mails. They help us analyze our visitors’ online behavior and measure the effectiveness of our websites and our advertising. For more informations about cookies, and how to refuse them, please see “your choices” below.

Informations from third parties

We may combine the informations we collect through third parties with the informations we collect from our services. For example, we can collect informations about you from third parties such as (and not limited to) social media websites.

How we use the informations

We use the informations we collect to provide, maintain and enhance our services.

We can also use the informations we collect to:

Provide, maintain, customize and improve our services;

To deliver our services, like processing the terms you search for in order to return results related to transactions, such as confirmations and bills,

To send you learning advices, technical reviews, updates, security alerts and administrative support messages;

To answer your comments, questions and requests and provide a customer service;

To communicate with you about the products, services, offers, promotions, rewards and events offered by AL KUNUZ and others, and provide news and informations which, according to us, will be from interest for you;

To track and analyze trends, usage and activity related to our services;

To detect, investigate and avoid fraudulent transactions and other illegal activities and protect the rights and property of AL KUNUZ and others;

To personalize and enhance the services and provide adds, content or features that correspond to the users profile and interests;

To make contests and promotions easy and process and deliver rewards; and

Achieve any goal which has been described at the moment your informations have been collected.

Information share

The personal data about you collected on the website are destined for the use of AL KUNUZ and can be shared with subcontractor companies that AL KUNUZ can hire within the frame of its service processing. AL KUNUZ ensures compliance with the data protection requirements by all its subcontractors. AL KUNUZ doesn’t sell or rent your personal data to third parties for marketing use, NEVER..

We often have to hire third parties and individuals (such as payment processors, development societies, administrative staff and security and analysis providers) to help us exploiting and providing services. These third parties have only a restricted access to your informations, they can only use your informations to proceed to their tasks on our behalf and are required not to share or use your informations for anything else.

Moreover, AL KUNUZ does not share your personal informations with third parties, except if :

you (or your account administrator who acts on your behalf) ask for it or allow the share;

the share is required to process transactions or provide services you asked for (for example: within the process of a payment card with a credit card company)

AL KUNUZ is impelled to it by a governmental authority or a regulation organism, in case of any judicial request, or to establish or defend a legal request.

For now the informations recipients are :

SG-Autorepondeur: Emailing platform

ActiveCampaign: Emailing platform

ThriveTheme: Shopping cart

Stripe: Payment management

Paypal: Payment management

Formstack and Typeform: Contact and subscription forms.

Zapier: Communication app between APIs

Google: Online and shared Office suite

Early growth financial services, Inc,: Accounting and taxes service

Quickbooks: Accounting app

Quizworks: Online test app

Twitter: Advertising management

Facebook: Advertising management

Advertising and analyze services provided by others

We can enable other parts to share advertising on our behalf on the internet and providing analyzing services. These entities can use cookies, web beacons and other technologies to collect informations about your usage of the services and other websites, such as your IP address, you browser, the visited pages, the time on each page, the clicked links and conversion informations. These informations may be used by AL KUNUZ and others to, inter alia, analyze and track data, determine the popularity of some content, share advertisements and targeted content on our services and other websites and enhancing the comprehension of your online activity.

Note: If you choose not to share targeted advertisement, you can still receive or see advertising online, but these advertisements could not suit you.

Data retention

AL KUNUZ will keep your informations only as long as necessary to proceed to the goals announced in this policy or as described, as long as your account is active (means as long as your AL KUNUZ account exists) or to provide services to you. If you want to stop AL KUNUZ processing your data to provide services to you, you can cancel your account.

AL KUNUZ will keep and process your data within the necessary frame related to our legal obligations (for example if we are required to keep your data to comply with tax laws), to settle a dispute and enforce our agreements. We also keep the record informations for intern analyzes. These record informations are generally saved for a limited time.

Information transfer to the USA or other countries

To provide the services that you have subscribed to or that you have requested, your personal informations will be transferred to the USA as it is AL KUNUZs location. In some cases, your personal informations can be transferred or accessed from other countries besides USA, including when you agree and authorize us, when it is necessary to provide you the services and when we have to do it in order to provide features such as product support, help and obtain informations about the usage mode of our services. When your personal data is transferred to other countries you can not benefit from the same rights and protections according to the local regulation. Any international transfer of your personal data will be processed in accordance with the governing law.

Residents of the European Economic Area

If you are a resident of the European Economic Area (“EEA”) you have certain rights and protections in compliance to the law concerning the personal information process.

Legal basis for the processing

If you are a EEA resident, we rely principally on three basis to process your personal data legallys.

First, It’s necessary for us to process your personal data in a certain way in order to provide the services in compliance to a contract between you and us, that is the terms and conditions.

Secondly, if you gave us a valid agreement to use you personal data in a certain way, we rely on your agreement. This includes situations where we will receive your agreement before sending you informations about our products and services.

Thirdly, in some cases, we can process your personal data if necessary to promote the legitimate interests of AL KUNUZ, when these legitimates interests are not replaced by your rights and interests. This includes the usage statistics, the analyzes and intern analyzes we process to understand how to use our platform in order to improve our services and provide better recommandations to take the best of our platform and achieve your goals.

Access right to your informations

If you are a EEA resident, you have the right to access to the personal data we have about you and ask to modify, delete or transfer your personal data. You can also have the right to object to certain processing activities or to ask us to limit them.

If you provided personal data directly or according to the clause of our services and you wish to display, modify, limit or delete your personal data you can do it by contacting us. On demand, we will inform you if we hold your personal data. By checking your account settings, you can access, correct, modify and delete some of your personal data related to your account. In some cases where we are processing your data, you can also have the right to limit or restrict the way we process your personal informations, or ask to delete your personal informations and obtain a copy of your personal informations in a machine-readable format.

If you need help to access or modify you personal data or if you want to delete your personal data, please send an email via al-kunuz.com/contact al-kunuz.com/contact

Revocation of consent

You have the right to withdraw your consent to the process and use of your personal data and to your use of the services. You can do it anytime by canceling your account by sending a request per email via al-kunuz.com/contact to ask for the deletion of your personal data.

If you withdraw your consent to the process and use and share of you personal data for the announced purposes in this privacy policy, you could be unable to access certain services (or none), and we could be unable to provide (partially or completely) some services. Please note that, in some cases, we can continue to process your informations after withdrawal of your consent and request to delete your data if a legal basis allows us to. For example, we can keep some informations if we have to to comply to an independent legal obligation, or if it is necessary to do it in our legitimate interest to maintain our services safely.

Questions or complaints

If you are a EEA resident and have some worries about the process of your personal informations that we are unable to solve, you have the right to file a claim at the data protection authority of your location. To find the contact informations of your local data protection authority please visit: http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_fr.htm.

Your choices

Account informations

You can update, correct, or delete the informations about you anytime by logging in to your online account or by sending us an email via al-kunuz.com/contact. If you wish to cancel or suspend temporarily your account, please send an email via al-kunuz.com/contact, but please note that we can keep some informations required by law or for legitimate commercial purposes. We can also keep cached or recorded information copies about you for a limited time.

Cookies

Almost all internet browsers are set to accept cookies by default. If you prefer, you can choose to set your browser to delete or reject the browsers cookies. Please note that if you choose to delete or refuse cookies, it could affect the availability or functionality of our services.

Promotional communications

You can refuse to receive promotional emails from AL KUNUZ by following the instructions in those emails or by clicking on the “unsubscribe” link at the bottom of our emails. If you unsubscribe, we can send you non promotional emails such as emails concerning your account or our ongoing commercial relations.

Contact us

If you have questions concerning this privacy policy, please contact us via al-kunuz.com/contact