Last update: 22d of May 2018
Al KUNUZ brand of the company AL KUNUZ INC, domiciled at 2035 Sunset Lake Road, Suite B-2, Newark, DE 19702, USA; provides a learning service which allows the clients to learn the arabic language and memorize Quran through interaction with teachers via a video conference application.
Informations you are providing :
We collect the informations you are directly providing to us. For example, we collect informations when you create an account, participate to the interactive service features, fill in a form, interact with the comment module, ask for customer support, use our platform or communicate with us. The type of informations that we collect include your personal informations and any other information you choose to provide us. We or a dedicated third part can collect informations about the payment and credit cards when you are subscribing to our paying services or when you are buying additional services.
When we say “personal informations”, we mean any information that identifies an individual, such as (but not only) the name, the email address, the address, specific informations concerning the device and connexion informations (described below). Any information which, alone, doesn’t allow to identify a person is considered and processed as an unpersonal information. When unpersonal informations are combined with other informations to be used as a help to identify a person, these informations are processed as personal informations.
Informations about your use of our services
Usage informations :
We collect informations about your use of our services, like the way you are using our platform, the way you are answering when we send you emails or communications or your preferences when you interact with our services.
Informations we automatically collect when you use the services :
When you access or use our services, we automatically collect informations about you such as:
log informations: We record informations about your usage of our services, such as the browser you are using, the time online, the pages you visited, your IP address, your general location and the page you visited before browsing our page.
Informations about the device: we collect informations about the computer or mobile device you are using to access our services, such as the model, the operating system and the version, the unique device ID and informations about the mobile network.
Informations collected from cookies and other tracking technologies: We and our service provider are using diverse technologies to collect informations, such as cookies and web beacons. Cookies are files with small amount of data, saved on your device, that help us enhancing our services and your browsing experience, identifying the most popular places and features on our website and accounting the number of visits. Web beacons (also called pixel tags) can be used in our services or mails. They help us analyze our visitors’ online behavior and measure the effectiveness of our websites and our advertising. For more informations about cookies, and how to refuse them, please see “your choices” below.
Informations from third parties
We may combine the informations we collect through third parties with the informations we collect from our services. For example, we can collect informations about you from third parties such as (and not limited to) social media websites.
How we use the informations
We use the informations we collect to provide, maintain and enhance our services.
We can also use the informations we collect to:
Provide, maintain, customize and improve our services;
To deliver our services, like processing the terms you search for in order to return results related to transactions, such as confirmations and bills,
To send you learning advices, technical reviews, updates, security alerts and administrative support messages;
To answer your comments, questions and requests and provide a customer service;
To communicate with you about the products, services, offers, promotions, rewards and events offered by AL KUNUZ and others, and provide news and informations which, according to us, will be from interest for you;
To track and analyze trends, usage and activity related to our services;
To detect, investigate and avoid fraudulent transactions and other illegal activities and protect the rights and property of AL KUNUZ and others;
To personalize and enhance the services and provide adds, content or features that correspond to the users profile and interests;
To make contests and promotions easy and process and deliver rewards; and
Achieve any goal which has been described at the moment your informations have been collected.
The personal data about you collected on the website are destined for the use of AL KUNUZ and can be shared with subcontractor companies that AL KUNUZ can hire within the frame of its service processing. AL KUNUZ ensures compliance with the data protection requirements by all its subcontractors. AL KUNUZ doesn’t sell or rent your personal data to third parties for marketing use, NEVER..
We often have to hire third parties and individuals (such as payment processors, development societies, administrative staff and security and analysis providers) to help us exploiting and providing services. These third parties have only a restricted access to your informations, they can only use your informations to proceed to their tasks on our behalf and are required not to share or use your informations for anything else.
Moreover, AL KUNUZ does not share your personal informations with third parties, except if :
you (or your account administrator who acts on your behalf) ask for it or allow the share;
the share is required to process transactions or provide services you asked for (for example: within the process of a payment card with a credit card company)
AL KUNUZ is impelled to it by a governmental authority or a regulation organism, in case of any judicial request, or to establish or defend a legal request.
For now the informations recipients are :
SG-Autorepondeur: Emailing platform
ActiveCampaign: Emailing platform
ThriveTheme: Shopping cart
Stripe: Payment management
Paypal: Payment management
Formstack and Typeform: Contact and subscription forms.
Zapier: Communication app between APIs
Google: Online and shared Office suite
Early growth financial services, Inc,: Accounting and taxes service
Quickbooks: Accounting app
Quizworks: Online test app
Twitter: Advertising management
Facebook: Advertising management
Advertising and analyze services provided by others
Note: If you choose not to share targeted advertisement, you can still receive or see advertising online, but these advertisements could not suit you.
AL KUNUZ will keep your informations only as long as necessary to proceed to the goals announced in this policy or as described, as long as your account is active (means as long as your AL KUNUZ account exists) or to provide services to you. If you want to stop AL KUNUZ processing your data to provide services to you, you can cancel your account.
AL KUNUZ will keep and process your data within the necessary frame related to our legal obligations (for example if we are required to keep your data to comply with tax laws), to settle a dispute and enforce our agreements. We also keep the record informations for intern analyzes. These record informations are generally saved for a limited time.
Information transfer to the USA or other countries
To provide the services that you have subscribed to or that you have requested, your personal informations will be transferred to the USA as it is AL KUNUZs location. In some cases, your personal informations can be transferred or accessed from other countries besides USA, including when you agree and authorize us, when it is necessary to provide you the services and when we have to do it in order to provide features such as product support, help and obtain informations about the usage mode of our services. When your personal data is transferred to other countries you can not benefit from the same rights and protections according to the local regulation. Any international transfer of your personal data will be processed in accordance with the governing law.
Residents of the European Economic Area
If you are a resident of the European Economic Area (“EEA”) you have certain rights and protections in compliance to the law concerning the personal information process.
Legal basis for the processing
If you are a EEA resident, we rely principally on three basis to process your personal data legallys.
First, It’s necessary for us to process your personal data in a certain way in order to provide the services in compliance to a contract between you and us, that is the terms and conditions.
Secondly, if you gave us a valid agreement to use you personal data in a certain way, we rely on your agreement. This includes situations where we will receive your agreement before sending you informations about our products and services.
Thirdly, in some cases, we can process your personal data if necessary to promote the legitimate interests of AL KUNUZ, when these legitimates interests are not replaced by your rights and interests. This includes the usage statistics, the analyzes and intern analyzes we process to understand how to use our platform in order to improve our services and provide better recommandations to take the best of our platform and achieve your goals.
Access right to your informations
If you are a EEA resident, you have the right to access to the personal data we have about you and ask to modify, delete or transfer your personal data. You can also have the right to object to certain processing activities or to ask us to limit them.
If you provided personal data directly or according to the clause of our services and you wish to display, modify, limit or delete your personal data you can do it by contacting us. On demand, we will inform you if we hold your personal data. By checking your account settings, you can access, correct, modify and delete some of your personal data related to your account. In some cases where we are processing your data, you can also have the right to limit or restrict the way we process your personal informations, or ask to delete your personal informations and obtain a copy of your personal informations in a machine-readable format.
Revocation of consent
You have the right to withdraw your consent to the process and use of your personal data and to your use of the services. You can do it anytime by canceling your account by sending a request per email via al-kunuz.com/contact to ask for the deletion of your personal data.
Questions or complaints
If you are a EEA resident and have some worries about the process of your personal informations that we are unable to solve, you have the right to file a claim at the data protection authority of your location. To find the contact informations of your local data protection authority please visit: http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_fr.htm.
You can update, correct, or delete the informations about you anytime by logging in to your online account or by sending us an email via al-kunuz.com/contact. If you wish to cancel or suspend temporarily your account, please send an email via al-kunuz.com/contact, but please note that we can keep some informations required by law or for legitimate commercial purposes. We can also keep cached or recorded information copies about you for a limited time.
You can refuse to receive promotional emails from AL KUNUZ by following the instructions in those emails or by clicking on the “unsubscribe” link at the bottom of our emails. If you unsubscribe, we can send you non promotional emails such as emails concerning your account or our ongoing commercial relations.